The problem with this line of thinking isn't that God is loving or that his children will indeed suffer eternal torment (because there is many verse references that support those beliefs) and you are thinking that they contradict is normal so I understand where you are coming from. The problem...
There is a process to go through to be saved. It says it in Acts when Peter is talking on the day of
Pentecostal. The verse states to repent and be baptized for the remission of sins. Being saved is about removing our sin so we become perfect and able to commune with our perfect God who is...