Casino jackpot winner alleges Michigan bank wouldn’t cash her prize check because she’s Black (msn.com)
You'd think in this day and age, banks would have the technology to determine if a check is fraudulent or not. Besides, the check had her name and address on it, which matched her driver's license. That should have been enough to satisfy the bank's requirements. In the old days, they might have still allowed her to deposit it, while putting a hold on her ability to withdraw any funds until the check cleared. I've encountered that before.
She didn't have an account at the bank, so if the bank didn't want to cash it, that would be their prerogative. However, the fact that they tried to keep the check (because they wrongly assumed it was fraudulent) is where they crossed the line.
She said it was "three white female employees" who told her the check was fraudulent. The bank claims that Ms. Pugh may have "misinterpreted" their employees' actions. I wish they had interviewed these employees, as it would be interesting to know what they were thinking at the time. The bank's statement would indicate that they didn't believe the employees' actions were due to the fact that she was black. They are effectively denying the charge of racial discrimination.
I guess what baffles me is that I'm unclear on the actual thought processes taking place. Like these white bank employees; did they consciously decide that "we're not going to help this woman because she is black"? Was that a conscious thought process they went through, or was it something sub-conscious and something they may not have been aware of? Was the management team at the bank complicit in this? What responsibility do they have in screening and supervising their employees?
I often wonder the same thing when it comes to cops when they mistreat or kill black suspects in their custody. Are they consciously thinking "I'm going to give this person a hard time because they're black"? Or again, is it something more sub-conscious at work?
I realize there are also some who might doubt the veracity of this story or perhaps might think the events are not being accurately presented in the article. Perhaps there's more here that's not being said, and I understand that that might come up. I've also seen some people roll their eyes at the notion of "playing the race card," which implies there might be some other reason for someone's actions other than racism. Although it's hard to see how this can be easily explained away, especially since it was clearly a valid check with her name and address, and she had her driver's license.
ABlack woman from Michigan says she was racially discriminated against when three employees at a Fifth Third Bank told her a casino jackpot check she was trying to deposit was fraudulent, according to a recently filed federal lawsuit.
Lizzie Pugh, 71, tried to deposit the check April 11 at one of the bank's Livonia branches, according to the suit filed Aug. 29 in U.S. District Court in Michigan. The lawsuit said Pugh had a check in hand from the Soaring Eagle Casino and Resort in Mount Pleasant, where she had hit a slot machine jackpot on April 9 while out with a church group.
When she arrived at Fifth Third, where she did not have an account, Pugh was told by three white female employees, her check was fraudulent while attempting to open a savings account. The employees also tried to keep the check, according to the suit, which does not name the employees.
Pugh’s attorney, Deborah Gordon, told NBC News on Wednesday the check her client tried to deposit was for about $12,000 after taxes were taken out by the casino on a $20,000 jackpot.
Pugh, according to the lawsuit, was raised in Alabama during the Jim Crow era and retired from Detroit Public Schools after 36 years.
“This is just one example of the continual hurdles and indignities that Black Americans face every day,” Gordon said.
A spokesperson for Fifth Third Bank said in a statement: “At Fifth Third, we are committed to fair and responsible banking and prohibit discrimination of any kind. Our employees are trained to help every person with their banking needs — customer or non-customer — while minimizing the risk of any potential fraud.”
The statement added: “From our review of the claims, we believe our employees’ actions have been misinterpreted. That said, we regret Ms. Pugh has come away feeling mistreated after her interactions at our branch, as our employees’ actions were consistent with our process and the dual goals of serving our customers while also preventing potential frauds that can victimize both the bank and our customers.”
At the Livonia Fifth Third branch, Pugh, who is normally mild-mannered, refused to back down, especially when the bank tried to keep her check, Gordon said. The matter ended when Pugh threatened to call police, according to the attorney. Pugh ended up depositing the check at another corporate bank, Gordon said.
“She was made to feel humiliated the way they treated her from the time she walked in the door when they told her, her check was fraudulent. And then they took her check,” Gordon said. “That’s when Lizzie Pugh drew the line. She got out her phone and said, ‘I’m calling the police.’ They expected her to leave the bank without that check.”
According to the suit, the check Pugh provided Fifth Third employees contained a memo line reading: “SLOT JACKPOT.” It also listed Pugh’s name and her home address, which matched the address on her driver’s license, according to the suit.
Pugh could not be reached for comment Wednesday afternoon, but she spoke to the Detroit Free Press.
“I couldn’t really believe they did that to me. I was devastated. I kept asking, ‘How do you know the check is not real?’ ... And they just insisted that it was fraudulent ... I was just terrified,” she told the newspaper.
Pugh also said it was highly offensive and illogical to accuse her of fraud.
“To think that maybe they would have police coming and running at me — it was humiliating and stressful,” according to the Free Press. “For someone to just accuse you of stealing? I’m 71 years old. Why would I steal a check and try to cash it? I just didn’t think anybody would do that.”
You'd think in this day and age, banks would have the technology to determine if a check is fraudulent or not. Besides, the check had her name and address on it, which matched her driver's license. That should have been enough to satisfy the bank's requirements. In the old days, they might have still allowed her to deposit it, while putting a hold on her ability to withdraw any funds until the check cleared. I've encountered that before.
She didn't have an account at the bank, so if the bank didn't want to cash it, that would be their prerogative. However, the fact that they tried to keep the check (because they wrongly assumed it was fraudulent) is where they crossed the line.
She said it was "three white female employees" who told her the check was fraudulent. The bank claims that Ms. Pugh may have "misinterpreted" their employees' actions. I wish they had interviewed these employees, as it would be interesting to know what they were thinking at the time. The bank's statement would indicate that they didn't believe the employees' actions were due to the fact that she was black. They are effectively denying the charge of racial discrimination.
I guess what baffles me is that I'm unclear on the actual thought processes taking place. Like these white bank employees; did they consciously decide that "we're not going to help this woman because she is black"? Was that a conscious thought process they went through, or was it something sub-conscious and something they may not have been aware of? Was the management team at the bank complicit in this? What responsibility do they have in screening and supervising their employees?
I often wonder the same thing when it comes to cops when they mistreat or kill black suspects in their custody. Are they consciously thinking "I'm going to give this person a hard time because they're black"? Or again, is it something more sub-conscious at work?
I realize there are also some who might doubt the veracity of this story or perhaps might think the events are not being accurately presented in the article. Perhaps there's more here that's not being said, and I understand that that might come up. I've also seen some people roll their eyes at the notion of "playing the race card," which implies there might be some other reason for someone's actions other than racism. Although it's hard to see how this can be easily explained away, especially since it was clearly a valid check with her name and address, and she had her driver's license.