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Casino jackpot winner alleges Michigan bank wouldn’t cash her prize check because she’s Black

Stevicus

Veteran Member
Staff member
Premium Member
Casino jackpot winner alleges Michigan bank wouldn’t cash her prize check because she’s Black (msn.com)

ABlack woman from Michigan says she was racially discriminated against when three employees at a Fifth Third Bank told her a casino jackpot check she was trying to deposit was fraudulent, according to a recently filed federal lawsuit.

Lizzie Pugh, 71, tried to deposit the check April 11 at one of the bank's Livonia branches, according to the suit filed Aug. 29 in U.S. District Court in Michigan. The lawsuit said Pugh had a check in hand from the Soaring Eagle Casino and Resort in Mount Pleasant, where she had hit a slot machine jackpot on April 9 while out with a church group.

When she arrived at Fifth Third, where she did not have an account, Pugh was told by three white female employees, her check was fraudulent while attempting to open a savings account. The employees also tried to keep the check, according to the suit, which does not name the employees.

Pugh’s attorney, Deborah Gordon, told NBC News on Wednesday the check her client tried to deposit was for about $12,000 after taxes were taken out by the casino on a $20,000 jackpot.

Pugh, according to the lawsuit, was raised in Alabama during the Jim Crow era and retired from Detroit Public Schools after 36 years.

“This is just one example of the continual hurdles and indignities that Black Americans face every day,” Gordon said.

A spokesperson for Fifth Third Bank said in a statement: “At Fifth Third, we are committed to fair and responsible banking and prohibit discrimination of any kind. Our employees are trained to help every person with their banking needs — customer or non-customer — while minimizing the risk of any potential fraud.”

The statement added: “From our review of the claims, we believe our employees’ actions have been misinterpreted. That said, we regret Ms. Pugh has come away feeling mistreated after her interactions at our branch, as our employees’ actions were consistent with our process and the dual goals of serving our customers while also preventing potential frauds that can victimize both the bank and our customers.”

At the Livonia Fifth Third branch, Pugh, who is normally mild-mannered, refused to back down, especially when the bank tried to keep her check, Gordon said. The matter ended when Pugh threatened to call police, according to the attorney. Pugh ended up depositing the check at another corporate bank, Gordon said.

“She was made to feel humiliated the way they treated her from the time she walked in the door when they told her, her check was fraudulent. And then they took her check,” Gordon said. “That’s when Lizzie Pugh drew the line. She got out her phone and said, ‘I’m calling the police.’ They expected her to leave the bank without that check.”

According to the suit, the check Pugh provided Fifth Third employees contained a memo line reading: “SLOT JACKPOT.” It also listed Pugh’s name and her home address, which matched the address on her driver’s license, according to the suit.

Pugh could not be reached for comment Wednesday afternoon, but she spoke to the Detroit Free Press.

“I couldn’t really believe they did that to me. I was devastated. I kept asking, ‘How do you know the check is not real?’ ... And they just insisted that it was fraudulent ... I was just terrified,” she told the newspaper.

Pugh also said it was highly offensive and illogical to accuse her of fraud.

“To think that maybe they would have police coming and running at me — it was humiliating and stressful,” according to the Free Press. “For someone to just accuse you of stealing? I’m 71 years old. Why would I steal a check and try to cash it? I just didn’t think anybody would do that.”

You'd think in this day and age, banks would have the technology to determine if a check is fraudulent or not. Besides, the check had her name and address on it, which matched her driver's license. That should have been enough to satisfy the bank's requirements. In the old days, they might have still allowed her to deposit it, while putting a hold on her ability to withdraw any funds until the check cleared. I've encountered that before.

She didn't have an account at the bank, so if the bank didn't want to cash it, that would be their prerogative. However, the fact that they tried to keep the check (because they wrongly assumed it was fraudulent) is where they crossed the line.

She said it was "three white female employees" who told her the check was fraudulent. The bank claims that Ms. Pugh may have "misinterpreted" their employees' actions. I wish they had interviewed these employees, as it would be interesting to know what they were thinking at the time. The bank's statement would indicate that they didn't believe the employees' actions were due to the fact that she was black. They are effectively denying the charge of racial discrimination.

I guess what baffles me is that I'm unclear on the actual thought processes taking place. Like these white bank employees; did they consciously decide that "we're not going to help this woman because she is black"? Was that a conscious thought process they went through, or was it something sub-conscious and something they may not have been aware of? Was the management team at the bank complicit in this? What responsibility do they have in screening and supervising their employees?

I often wonder the same thing when it comes to cops when they mistreat or kill black suspects in their custody. Are they consciously thinking "I'm going to give this person a hard time because they're black"? Or again, is it something more sub-conscious at work?

I realize there are also some who might doubt the veracity of this story or perhaps might think the events are not being accurately presented in the article. Perhaps there's more here that's not being said, and I understand that that might come up. I've also seen some people roll their eyes at the notion of "playing the race card," which implies there might be some other reason for someone's actions other than racism. Although it's hard to see how this can be easily explained away, especially since it was clearly a valid check with her name and address, and she had her driver's license.
 

Revoltingest

Pragmatic Libertarian
Premium Member
Actually, she wasn't trying to "cash" the check.
She wanted to make a deposit.
But a deposit is less risky for the bank (because of
a hold placed on such funds), so they acted badly.
They also initially refused to even return the check.

Was it racism?
I don't know.
Bank full of white people who dissed an elderly
black gal...oh, she'll win big in court.
BTW, she might even be the racist.
(Making her presumption of racism based upon the tellers' race.)
Incompetence is another plausible explanation.

 
Last edited:

PureX

Veteran Member
I've seen this sort of thing happen in banks, before. So I'm not surprised. And I don't think it's racist as much as it's classist. Banks don't like it when people who look "poor" come in.
 

Shaul

Well-Known Member
Premium Member
She probably was discriminated against, but not because of race. She had the gall of handling the transaction in person. Bank employees don’t like people who want actual service instead of using the ATM. Those poor bank employees were probably busy on their breaks. No free pen for this customer. And an added “annoyance” fee.
 

Revoltingest

Pragmatic Libertarian
Premium Member
She probably was discriminated against, but not because of race. She had the gall of handling the transaction in person. Bank employees don’t like people who want actual service instead of using the ATM. Those poor bank employees were probably busy on their breaks. No free pen for this customer. And an added “annoyance” fee.
That's not my experience at any of my banks.
They love to see me...to give me $....to accept my $.
 

PureX

Veteran Member
She probably was discriminated against, but not because of race. She had the gall of handling the transaction in person. Bank employees don’t like people who want actual service instead of using the ATM. Those poor bank employees were probably busy on their breaks. No free pen for this customer. And an added “annoyance” fee.
Always blame the 'lazy' workers. You're such a good Republican.
 

Shaul

Well-Known Member
Premium Member
Always blame the 'lazy' workers. You're such a good Republican.
I was blaming the banks, actually. Good to know you think banks are wonderful philanthropic, kind hearted institutions.
 

PureX

Veteran Member
Who do you think refused her deposit?
Duh!
1. Not because they were 'lazy', as it would be easier to simply do the transaction than to argue about it. And 2. it happened because the employee was DOING their job, which was to refuse the "undesirables" service so as to discourage their coming in.
 

sun rise

The world is on fire
Premium Member
I was blaming the banks, actually. Good to know you think banks are wonderful philanthropic, kind hearted institutions.

Your assertion was never my experience. But from your comments about banks, you're more than half way to becoming a Democrat. It may be premature for me to welcome you to the fold but that's OK. :cool::D
 

Shadow Wolf

Certified People sTabber & Business Owner
Casino jackpot winner alleges Michigan bank wouldn’t cash her prize check because she’s Black (msn.com)







You'd think in this day and age, banks would have the technology to determine if a check is fraudulent or not. Besides, the check had her name and address on it, which matched her driver's license. That should have been enough to satisfy the bank's requirements. In the old days, they might have still allowed her to deposit it, while putting a hold on her ability to withdraw any funds until the check cleared. I've encountered that before.

She didn't have an account at the bank, so if the bank didn't want to cash it, that would be their prerogative. However, the fact that they tried to keep the check (because they wrongly assumed it was fraudulent) is where they crossed the line.

She said it was "three white female employees" who told her the check was fraudulent. The bank claims that Ms. Pugh may have "misinterpreted" their employees' actions. I wish they had interviewed these employees, as it would be interesting to know what they were thinking at the time. The bank's statement would indicate that they didn't believe the employees' actions were due to the fact that she was black. They are effectively denying the charge of racial discrimination.

I guess what baffles me is that I'm unclear on the actual thought processes taking place. Like these white bank employees; did they consciously decide that "we're not going to help this woman because she is black"? Was that a conscious thought process they went through, or was it something sub-conscious and something they may not have been aware of? Was the management team at the bank complicit in this? What responsibility do they have in screening and supervising their employees?

I often wonder the same thing when it comes to cops when they mistreat or kill black suspects in their custody. Are they consciously thinking "I'm going to give this person a hard time because they're black"? Or again, is it something more sub-conscious at work?

I realize there are also some who might doubt the veracity of this story or perhaps might think the events are not being accurately presented in the article. Perhaps there's more here that's not being said, and I understand that that might come up. I've also seen some people roll their eyes at the notion of "playing the race card," which implies there might be some other reason for someone's actions other than racism. Although it's hard to see how this can be easily explained away, especially since it was clearly a valid check with her name and address, and she had her driver's license.
I am curious how three times a valid check was somehow deemed invalid. There's something going on there, and it likely would reveal the motives of what was going on.
As for cops I think they consciously just give people are hard time. Too many of them are drunkards, murderers, thieves and rapists to think it's subconscious, especially since they target basically everyone. And frequently the police are told to be suspicious of us, to assume that check is bad, and fear us as a threat. Could banks maybe have such a similar training to prime them to see certain things as fraudulent?
 

Shadow Wolf

Certified People sTabber & Business Owner
She probably was discriminated against, but not because of race. She had the gall of handling the transaction in person. Bank employees don’t like people who want actual service instead of using the ATM. Those poor bank employees were probably busy on their breaks. No free pen for this customer. And an added “annoyance” fee.
It's called customer service and you can't open an account on an ATM.
Try again, but start by reading the articls this time.
 

Stevicus

Veteran Member
Staff member
Premium Member
Actually, she wasn't trying to "cash" the check.
She wanted to make a deposit.
But a deposit is less risky for the bank (because of
a hold placed on such funds), so they acted badly.
They also initially refused to even return the check.

Was it racism?
I don't know.
Bank full of white people who dissed an elderly
black gal...oh, she'll win big in court.
BTW, she might even be the racist.
(Making her presumption of racism based upon the tellers' race.)
Incompetence is another plausible explanation.


Yeah, they should have just let her deposit it. If she really had been trying to pass a bum check, they would have found out eventually and could have withheld funds in the meantime. With a check of that size, there carries a certain amount of risk. But then, trying to keep the check because they're assuming it's fraudulent - that's going to be far more difficult to try to explain away.
 

Revoltingest

Pragmatic Libertarian
Premium Member
1. Not because they were 'lazy', as it would be easier to simply do the transaction than to argue about it. And 2. it happened because the employee was DOING their job, which was to refuse the "undesirables" service so as to discourage their coming in.
Whatever the workers' reasons,
they were wrongo pongo.
 

Revoltingest

Pragmatic Libertarian
Premium Member
Yeah, they should have just let her deposit it. If she really had been trying to pass a bum check, they would have found out eventually and could have withheld funds in the meantime. With a check of that size, there carries a certain amount of risk. But then, trying to keep the check because they're assuming it's fraudulent - that's going to be far more difficult to try to explain away.
Trying to keep it, & then returning it bespeaks very poor judgement.
 
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