NYU professor fired after students complained about grades is as bad as it sounds (nbcnews.com)
Quite a number of issues being raised in this article. A widely respected organic chemistry prof at NYU was fired after 82 of his 350 students signed a petition complaining about his class. Among the complaints were that the course was too difficult, the professor had a condescending tone, and there was a lack of extra credit opportunities. There was a high percentage of students withdrawing from the course, and a high percentage with low grades, reflecting the professor's alleged failure to “to make students’ learning and well-being a priority.”
Some points raised in this article relate to the pandemic and the effects it has had on education, but it seems the key point is the commodification of education in that students and parents are shelling out big bucks for an education and don't believe they're getting their money's worth.
Regarding the financial aspects, it appears that the cost of tuition has risen at a rate far greater than that of inflation: 1970 vs. 2020: How working through college has changed - Intelligent
So, by charging more money for tuition, the colleges and universities are sending the message that they believe the quality has improved far more than what one would expect 50 years ago. They're also saying that a college degree is worth more now than it was 50 years ago.
Of course, back in 1970, only about half of the population had just a high school diploma, compared to 90% today. (Percentage of U.S. population who have completed high school 1960-2021 | Statista)
Only about 10% of the population had a college degree in 1970, as opposed to 37.5% in 2020 (Educational attainment in the U.S. 1960-2021 | Statista).
The article here also mentions an unprecedented decline in student enrollments, so we see the supply has gone up, and the demand seems to be going down.
Is the price of tuition even worth what one gets in return, even assuming a student works hard and gets good grades?
We've all heard the old trope about people spending loads of money to gain an art history degree, only to end up working as a barista at Starbucks. Should they be given their money back? At the very least, perhaps colleges should be required to warn students if they're taking a useless degree.
50 years ago, just having a college degree itself was considered an accomplishment worthy of gainful employment at an administrative/executive level - even if it was in a useless field like art history.
Have the standards for college admission become too lax? Is there an incentive for colleges to let in marginal students just to take their money? Doesn't this compromise academic integrity and ethics?
And what about this professor and the students complaining about their grades?
Quite a number of issues being raised in this article. A widely respected organic chemistry prof at NYU was fired after 82 of his 350 students signed a petition complaining about his class. Among the complaints were that the course was too difficult, the professor had a condescending tone, and there was a lack of extra credit opportunities. There was a high percentage of students withdrawing from the course, and a high percentage with low grades, reflecting the professor's alleged failure to “to make students’ learning and well-being a priority.”
Universities have taught students that they are paying customers, and as everyone knows, the customer is always right.
When I found out that Maitland Jones Jr., a widely respected New York University organic chemistry professor, had been dismissed from his position after 82 of his 350 students signed a petition complaining about his class, I empathized with him. Teaching at all levels is a complicated job. The law of averages dictates that some of Jones’ students were bound to emerge from his course displeased with their experience.
According to this dissatisfied contingent, the course was too difficult and the professor aggravated these difficulties in several ways, from his condescending tone to the lack of extra credit opportunities. The petition reportedly stated that a large number withdrew from the course and a high percentage received low grades, all of which, the petition said, reflected Jones’ failure “to make students’ learning and well-being a priority.”
Of course, there are two sides to this story. Jones has denied the accusations, and there are surely details and nuances we can’t know just from reading about it in the news. But we do know that broader circumstances undergird this particular campus controversy, chief among them the pandemic’s viselike grip on students’ mental health. Yet an older problem — nearly half a century in the making — is likely contributing to the battle between Jones and some of his students, battles echoing in classrooms across the country.
The commodification of education, or the idea that schools are marketplaces and students are paying customers, has infected schools from the kindergarten to the collegiate levels. If a credentialed, published and award-winning teacher with an international reputation as an expert chemist can, despite faculty and student support, be terminated over a relatively small handful of student complaints about grades, there is very little hope for the future of teachers, students and education.
I can’t pretend to know what went on in the science course that inspired so much ire. But as a college professor in a different field, I’ve certainly been on the receiving end of complaints about grades. And so have many, many of my colleagues.
In a typical example, one student I had approached me at the end of the semester to tell me why he deserved an A when, mathematically, his grades had produced a B. He pointed out that his friend in the course had received an A, and he felt he deserved one, too. In declining the student’s request, I was helped by having no reason to think my bosses would side with him.
I actually think it’s great when students advocate for themselves. And I certainly don’t blame my students for contesting their grades, even when their requests aren’t grounded in reality. After all, their universities have, in fact, taught them that they and their families are paying customers, and as everyone knows, the customer is always right.
When education is viewed as a commodity instead of a set of skills that must be earned and practiced to allow one to perform a certain job, since knowledge can’t be bought, it makes sense that some students feel entitled to dictate the outcomes of their experiences.
Over my 17 years as an educator, I’ve seen parents and students threaten faculty members and administrators with their tuition dollars over an array of perceived infractions, including policies as basic as expectations for attendance. Some students who fail their programs still believe that they should graduate with their degrees of choice. The expectation is that they will get exactly what they want — after all, they paid for it.
In this context, it also makes sense that administrators might fire a professor when a subset of students raises a stink. With an unprecedented decline in student enrollments, there’s a fragile bottom line to protect.
There’s no way to know whether the complaints against Jones are legitimate. The law of averages also dictates that at least a few of his students were right to complain. Students should ask questions if something about what’s going on in the classroom is off. Students should protest when they experience academic inequities or abusive faculty members.
But treating education as a product to be bought and consumed is another thing entirely. The Atlantic pointed to U.S. News & World Report’s launch of college rankings in 1983 as having created an environment in which institutions “compete to convince the best students to buy their product.” Over the same time, skyrocketing tuition means the cost and value of higher education have come to the forefront of parents’ and students’ minds.
So we also need to look at the broader institution. Did the chemistry department proceed as though nothing had changed across the past two years? Would it have made sense to offer this course at a different time or with newly erected safeguards to ensure student success in the current climate, such as more prerequisites?
...
Professors as well as students are living in a post-pandemic reality that we’re still clumsily navigating. But university administrators need to start by recognizing the purpose of their programs and faculties. Faculty members aren’t commodities, and programs aren’t products. Education isn’t a raw material with a return policy.
Some points raised in this article relate to the pandemic and the effects it has had on education, but it seems the key point is the commodification of education in that students and parents are shelling out big bucks for an education and don't believe they're getting their money's worth.
Regarding the financial aspects, it appears that the cost of tuition has risen at a rate far greater than that of inflation: 1970 vs. 2020: How working through college has changed - Intelligent
According to the National Center for Education Statistics, for the 1970-71 academic year, the average in-state tuition and fees for one year at a public non-profit university was $394. By the 2020-21 academic year, that amount jumped to $10,560, an increase of 2,580%.
During the same period, tuition and fees at private institutions jumped by a similarly astronomical 2,107%, from $1,706 in 1970, to $37,650 in 2020. Between 1970 and 2020, the dollar had an average inflation rate of 3.87% annually, resulting in a cumulative price increase of about 567% during the last 50 years.
The trouble is, the rise in income—particularly minimum wage—hasn’t even come close to keeping pace with the increase in college tuition.
Between 1970 and 2020, the federal minimum wage rose from $1.60 per hour to $7.25 per hour, representing a more modest increase of 353%.
So, by charging more money for tuition, the colleges and universities are sending the message that they believe the quality has improved far more than what one would expect 50 years ago. They're also saying that a college degree is worth more now than it was 50 years ago.
Of course, back in 1970, only about half of the population had just a high school diploma, compared to 90% today. (Percentage of U.S. population who have completed high school 1960-2021 | Statista)
Only about 10% of the population had a college degree in 1970, as opposed to 37.5% in 2020 (Educational attainment in the U.S. 1960-2021 | Statista).
The article here also mentions an unprecedented decline in student enrollments, so we see the supply has gone up, and the demand seems to be going down.
Is the price of tuition even worth what one gets in return, even assuming a student works hard and gets good grades?
We've all heard the old trope about people spending loads of money to gain an art history degree, only to end up working as a barista at Starbucks. Should they be given their money back? At the very least, perhaps colleges should be required to warn students if they're taking a useless degree.
50 years ago, just having a college degree itself was considered an accomplishment worthy of gainful employment at an administrative/executive level - even if it was in a useless field like art history.
Have the standards for college admission become too lax? Is there an incentive for colleges to let in marginal students just to take their money? Doesn't this compromise academic integrity and ethics?
And what about this professor and the students complaining about their grades?