that is true , and is the ideology for sure behind much of today's customer service rituals.
Customer sits, worker stands - or if the customer must stand then so must the worker.
is this really necessary though?
Hey, whaddya think of this?
Grocery store - customer stands, clerk stands
Makeup counter at Saks Fifth Avenue - customer stands, clerk stands
Bank - customer stands, teller stands
Water company - customers stands, clerk stands
Wal Mart - customer stands, clerk stands
ABC Auto Parts - customer stands, clerk stands
Hastings - customer stands, clerk stands
McDonalds - customer stands, clerk stands
Loan company - customer sits, employee sits
Edward Jones - customer sits, broker sits
Nail salon - customer sits, nail tech sits
Title company - customer sits, title clerk sits
I could go on but I'm getting bored.
WHAT DO ALL THESE THINGS MEAN???? WHAT SUBTLE SOCIETAL MESSAGE IS BEING FORCED DOWN OUR THROATS IN THESE SCENARIOS?