‘I'm not a robot’: Amazon workers condemn unsafe, grueling conditions at warehouse
They get two 15-minute breaks, but the article mentioned that it takes as long as 15 minutes just to walk to the breakroom. The article also noted that the injury rates were three times the national average for warehouse work.
Sounds like a sweatshop.
This is outrageous. She gets written up for missing her rate because she had to clean up the mess of broken or improperly packaged items. Sounds like a hostile work environment.
One worker said "I'm a human being, not a robot."
Another worker said he would rather work in a prison, as he compared the Amazon warehouse to that.
I think Mr. Bezos has a lot of 'splaining to do.
Rina Cummings has worked three 12-hour shifts every week at Amazon’s gargantuan New York City warehouse, called JFK8, on Staten Island since it first began operations in late 2018. As a sorter on the outbound ship dock, her job is to inspect and scan a mandated rate of 1,800 Amazon packages an hour – 30 per minute – that are sent through a chute and transported on a conveyor belt before leaving the facility for delivery.
Workers such as Cummings helped Amazon achieve its best ever Christmas this year. Faster shipping drove Amazon’s revenues to $87bn for fourth quarter of 2019, adding another $12.8bn to founder Jeff Bezos’s $128.9bn fortune. Amazon has just signed a deal to take another 450,000 sq ft of warehouse space on the island to speed delivery to its New York-area consumers.
But while New York customers, and Amazon’s shareholders, may be happy, some workers are not. In November, as the holiday rush got into full swing, Cummings was one of 600 workers at the Amazon warehouse who signed and delivered a petition to management calling on Amazon to improve working conditions.
They get two 15-minute breaks, but the article mentioned that it takes as long as 15 minutes just to walk to the breakroom. The article also noted that the injury rates were three times the national average for warehouse work.
Cummings first became involved with Amazon worker organizing efforts after witnessing several cases where, she claims, her colleagues were treated unfairly – and the safety concerns she works through during her own shifts at Amazon.
“There are days I say I’m just at the mercy of God,” said Cummings. She said the only changes Amazon implemented after the high injury report was published was to install video monitors around the warehouse that tell workers safety is the company’s number one priority.
“There has been no real change. There are still injuries. They were saying the report is not accurate, but it’s just a way for them to avoid responsibility,” she said.
Sounds like a sweatshop.
When packages, especially envelopes with liquid, burst on the conveyor belt, Cummings often has to stop the belt to clean up the mess, but is still expected to hit her hourly rate. She’s been written up once for missing her rate because several of these incidents happened in the same week.
This is outrageous. She gets written up for missing her rate because she had to clean up the mess of broken or improperly packaged items. Sounds like a hostile work environment.
“People get fired regularly,” she said. “It just takes two or three write-ups, depending on the severity. You can get fired for anything.”
Raymond Velez worked as a packer at the Amazon JFK8 warehouse from October 2018 to November 2019. He was required to pack at a rate of 700 items per hour. He said workers are regularly fired for missing rates.
“That’s all they care about. They don’t care about their employees,” Velez added. “They care more about the robots than they care about the employees. I’ve been to Amcare [the company’s on-site medical unit] a couple times for not feeling well, and you’d get an aspirin and sent back to work.”
Juan Espinoza, who worked as a picker at the Amazon Staten Island warehouse, quit because of the grueling working conditions.
One worker said "I'm a human being, not a robot."
“I was a picker and we were expected to always pick 400 units within the hour in seven seconds of each item we picked,” said Espinoza. “I couldn’t handle it. I’m a human being, not a robot.”
Ilya Geller, who worked as a stower, told of the pressure workers face from being surveilled by computers to ensure productivity rates are met.
“You’re being tracked by a computer the entire time you’re there. You don’t get reported or written up by managers. You get written up by an algorithm,” said Geller. “You’re keenly aware there is an algorithm keeping track of you, making sure you keep going as fast as you can, because if there is too much time lapsed between items, the computer will know this, will write you up, and you will get fired.”
Another worker said he would rather work in a prison, as he compared the Amazon warehouse to that.
Jimpat Lacewell started working at Amazon in Staten Island in November as a sorter, but quit after three days because it reminded him of prison – not least because of the 20-minute wait to get through security in and out of the facility.
“I would rather go back to a state correctional facility and work for 18 cents an hour than do that job,” Lacewell said. “I’m sure Mr Bezos couldn’t do a full shift at that place as an undercover boss.”
I think Mr. Bezos has a lot of 'splaining to do.