Altfish
Veteran Member
The train companies were told by the DfT to cut costs in the ticketing, all of them proposed various closures of ticket offices.I don't see it like that .. here in the Midlands, the train company wanted to shut all the ticket offices
except 'Birmingham central', and put the onus onto the customer for getting tickets from
an alternative means .. ticket machine ( that often doesn't accept cash, and any problem dealt
with by post) or internet.
..so I guess I'm the problem, for not readily embracing the "brave new world" (of credit cards).
..so the train companies chase the poor customers i.e. the young and/or jobless .. and me .. a relatively
poor pensioner .. accusing them of "ticket avoidance", which I dare say is often true.
I'm caught up in the cross-fire, with train companies wanting to get rid of staff. They don't get rid
of their inspectors, of course .. and any guard has to do as they are told.
They just are not interested in conventional tickets any more.
I mean, why couldn't they sell a multi-journey ticket, that is clipped on each journey?
No .. they don't care about the convenience of the poor .. just those with credit cards.
I do agree about the problems for everything being digital though. A lot of people struggle.
Again it is the DfT pulling the strings.
In Manchester our Mayor is aiming for a tap-in, tap-out system across trains, trams and buses.