Which is better?
Which is true?
It's all about how humans can get to a truth.
If hell is true then how possible is it for humans to get to this truth? That's the question. One possible way is to boost up our technology level, such that we can prove it's absence. A very strange fact is that long before the emergence of human science, ancient humans seemed to have already defined hell/soul and etc. don't lie inside our realm (our space/time). How possible is it for our science to prove the absence of such things lying outside of our living realm (space/time).
Maybe to the atheists' surprise, our science has gone that far yet! It simply means we can't rely on our technology to examine hell's existence, or to go outside of our space/time to gather evidence of such an existence. Science is not the way to prove or disprove such an existence, not within your life time anyway. So the question remains, "do you still want to know the answer within your life time on what could possibly happen after your death?"
Now an alternative way to possibly get to this truth. If a God exists and He chooses to tell humans, then humans can thus get to this truth. But how? Of course if the God is willing to confront humans and to tell them directly, then humans will know. If on the other hand, if the God has a good reason to hide behind, then what will be the possibilities for humans to get to the truth?
The most fundamental way for humans to get to a truth is by faith in human testimonies. We (humans in majority) don't need to acquired evidence of black holes to confirm their existence. Instead, we have faith in our scientists such that we know the existence of black holes without any single piece of physical evidence. Our scientists act as credible eyewitnesses accounts to testify the truth of black holes for us to reach this truth.
Similarly, we can look into the credibility of human eyewitnesses accounts testifying the truth of God, then for us to consider the message conveyed in this God's holy book. This actually remains the only way for humans to get to the truth of hell. (though it demands not only faith, but also wisdom)