Shadow Wolf
Certified People sTabber & Business Owner
And they have a reciept for returns.the customer is always right, as long as the manager agrees.
Another tip, if it gets complicated, tell the costumer you will get a manager for them. Thats usually how rude costumers are taken care of at Arbys. I get the manager, the customer either accepts the fact we can't go against company policy, or is told to leave.
Oh, and wrinkle the corners of any bills that have a sticking problem. Doing that will not only help the bills seperate easier, but can save you from write ups because your drawer was short.