Unhappy customers makes for disappearing customers.Nor to me either. It's actually happening and I've citied it numerous times in RF (here as well).
The "best" story was when Amazon pulled a certain copy of a Kindle print that had Animal Farm and 1984. This was perfectly legal for them to do, even though users paid for this content. It's all in the TOS (and copyright laws entirely outside of consumer hands).
And, really, I don't think Deere gives a **** about having happy customers or they wouldn't be suing them, enforcing bs agreements, and making repairs more of a hassle than they already are.
So I'm sure Deere cares. We don't know the story.