It's an important issue. Corporations put anti-consumer clauses in their terms of use, and they don't care if we are excessively burdened by it.
We need a formal right to repair.
Tesla’s $16,000 Quote for a $700 Fix Is Why Right to Repair Matters
And the fix was relatively simple.
But Tesla doesn't believe in Right to Repair or consumer choice.
So, do a repair they don't authorize or approve, and lose access to a charging network. I don't see how that isn't extortion.
And have a complaint or question about it? Oh well. Telsa did away with that department.