Actually, that's exactly and all it is.
Depends on what definition you are using. If you are looking at an approval then yes. I was going by this definition, which is more common IMO.
to approve openly <endorse an idea>; especially : to express support or approval of publicly and definitely <endorse a mayoral candidate> b : to recommend (as a product or service) usually for financial compensation <shoes endorsed by a pro basketball player>
In which case, approval versus public support or recommendation are two different things.
As has been said, she's being judged on both. She's not following the guidelines right now, and she is showing that she won't in the future. Either one would be enough, though.
She said basically what I said. She said that helping professions are a different animal than other fields. Becoming a teacher or social worker or counselor involves more than just answering test questions correctly. It involves demonstrating your ability to positively interact with other people, since that is the primary goal of your profession. So, good test grades aren't the be-all-end-all of grading or graduating helping-profession students.
If you can't quantify then how can you objectively judge it? This seems to be what everyone is saying, but at the heart of that is a subjective judgement.
So important factors here, is it documented first and foremost. Are all the remediation requirements based on prior documentation? If they can show that the course of action is based upon objective documentation then they are ok. Also whether or not this documentation was "available" to the student is equally important.
Second is whether she can show that she was satisfying the existing requirements within a reasonable definition. Sure they might be vague, but would be unreasonable to assume that you have to think a certain way to receive a diploma.
If the university can't show that the decision was solely subjective or that the student can show that she was within the guidelines, then I think she has a case.