The line cooks drop a dish that was just finished and have to make it over again,
Yes it's not my server's fault, BUT not letting me know what's going on IS in that don't let me know that this happened so I will know how long I will be waiting more for my food.
the bartender spills a drink,
Again, agreed, BUT let me know this, don't keep my in the dark, because that is part of the server's job. If you don't let me know, then I may assume it was something you did wrong.
you specifically asked for no onions and they made it with onions,
The making it with onions it's not your fault, but IF you are my server, if you can *SEE* it's made with onions such as an open-faced burger that has onions on the burger patty for example that you don't have to touch my food to notice it's wrong, if you waste my time serving it to me anyway, *THAT* part would be on *YOU* 100%! Basically the time it takes to bring me the food and then have it sent back in this particular case would be your fault for not noticing it *BEFORE* you served me my food since the issue was obvious that you didn't have to touch the food to notice it was wrong before you left the kitchen.
If it's another server bringing out the food, if you put in the order wrong(not putting no onions) in this particular example of the open-faced burger, it would be your fault, not this other server's fault, because they can only go by the ticket or computer screen order.
a food runner drops the whole tray and everything has to be made again,
Again, VERY TRUE, BUT you do have to let me know what is going on. Some people for example are on their lunch break and just don't have the time to wait 15 more minutes just to get their food and it's just out of common courtesy to let us know out of being considerate as well as nice.
the soda machine is out of some sort of syrup and it takes you a minute to refill it,
Again, not your fault for the longer wait if you don't end up serving me the low syrup drink. I have had LOTS of servers during the years be so dingy to not bring that glass to the light and I saw it was light colored(I am only talking about the dark colored soft drinks) RIGHT WHEN they put it on my table. If it's out of syrup that *I* have to discover it, then that's on the person that served it to me. Filling up the glass with ice and drink, then bringing it to me, only for me to send it back and have to do it all over takes TIME and that time is the server's fault for that if I have to discover the issue. My server's job is to discover that issue *BEFORE* they serve it to me just like if they have lipstick on a glass as well or something like that.
the line just completely disregards your ticket until you tear their heads off because it's been 15 minutes. There are so many variables that are completely out of the server's control.
That's in my server's control 100% to have noticed if they even started on my food within 8-10 minutes of me ordering. I feel more with the bartender with this much more than food in that, we have had times where servers forgot to get the bar drink from the bar
You should be noticing if they are making my food by when you go in the kitchen getting drinks for another table, etc.
You are in charge of noticing if they are ignoring my order. Waiting 15 minutes to notice that whether it's a bar drink or food is TOO LONG!
You've obviously never been a server before... You don't always have time to police other people's tables, let alone figure out which sections might not have a server at them.
You obviously never been that customer that has sat 9-10 minutes waiting to be acknowledged by ANYONE. Once, we almost just left that time it took almost 10 minutes and we wished we would have, the service was horrible as well as I couldn't believe when I saw our waitress not get my drink I just ordered, she refilled from a pitcher the iced teas for another table. My jaw almost dropped when I had ordered first and we had been waiting all that time just to get greeted.
So maybe you might want to think about that other people have feelings besides just you and to act like that COULD BE *YOU* sometimes.