Southwest has confirmed that this was one of its employees.
The airline released the following statement to KRON4:
“Our corporate culture is built on a tenet of treating others with concern and dignity and the comments are inconsistent with the professional behavior and overall respect that we require from our employees,” the airline said in a statement. “This situation was an isolated incident involving a single employee and not representative of the nearly 60,000 hardworking, respectful people of Southwest Airlines. We do not publicly discuss employee matters, but we are fully addressing the situation internally.”
The FAA also commented on the incident, saying it remains under investigation:
“FAA regulations prohibit airline pilots from talking about subjects that are unrelated to safely conducting their flight while taxiing and while flying below 10,000 feet altitude. The FAA is investigating communications that an airline pilot made while taxiing at Mineta San Jose International Airport last week. The FAA also reported the incident to the airline.