TRUE STORY TIME:
I called the Affordable Care Act number when I realized there was some income I had to report in 2024. I specifically told them that I was only calling to cancel my subsidy, not the policy. What did they do? They cancelled the whole policy. So I called them back and we went through this whole rigamarole. Long story short, I had to call them repeatedly and was put on hold so many times - it was really crazy. So eventually they got THAT part straight and sent me another ID card, with the wrong number on it. Grrrrrrrrrrr. OK, so I called the other company that they contracted with because I got like five statements in ONE DAY from them, with me owing nothing to over $2000. I did not know which to pay. It was insane. I ended up having to call them and get on the phone with them AND the Affordable Care Act people (good times) and I just let the person at the company talk with the person at the Affordable Care Act because at that point I had no idea what information she needed or wanted. I finally got a lone phone call and statement in the mail, which by the way said my coverage was being terminated even though I had called them over and over and over again saying "DO NOT TERMINATE MY COVERAGE, DO NOT TERMINATE MY COVERAGE, IS MY COVERAGE ACTIVE?" and there had never been any mention of the possibility of my coverage being terminated, good grief. Anyway, I just sent in a payment and we'll see what happens, I guess.