But what have they really done? They've come to the point to where they don't believe in the literal truth of their religion any more. But I've seen it when one of those people joined the Baha'i Faith. A friend become a Baha'i, but a "liberal" Baha'i. First thing she had to do was sign a "declaration" card. What kind of "spiritual" experience is that? She was such a free spirit, that she didn't fit in well with the Baha'i rules. Which to some of us could also be called the "D" word, dogma. Anyway, she dropped out, but not before she had to serve on the Baha'i community governing body, the "Local Spiritual Assembly". It was a business meeting... minutes, Robert's rules of order, and talking about organizing a picnic. Definitely not what she expected.
I have served on spiritual assemblies for nearly 20 years. It is a huge paradigm shift for communities to have elected representatives administering the affairs of their faith rather than priests and ministers. It has been a steep learning curve for some Baha'is to engage effectively as members of these institutions. One goal of an effective assembly is to create a community atmosphere were all people feel welcomed, loved, and valued. There is also promoting and encouraging individual initiative. A well functioning assembly shouldn't need to be consulting about organising picnics.
Most organisations require a small amount of administration as to enrolment and managing membership. For the Baha'is this is minimal but still required.
Sorry to hear your friends experience with becoming a Baha'i was not a positive one.